The same-day virtual consultations aim to support New Brunswickers without a primary care provider
The province’s new virtual health-care service will begin providing care to New Brunswickers on Tuesday.
Virtual Care NB will offer access to virtual consultations seven days a week, with bilingual services and connections to other parts of the health-care system.
“We are pleased to bring Virtual Care NB to New Brunswickers starting tomorrow and provide another way to access timely health care,” said Health Minister John Dornan.
“This service supports individuals without a primary care provider, as well as those whose provider is unavailable and who require care for an issue that cannot wait. It is another important step in our work to build a more integrated and patient-focused health-care system.”
Virtual Care NB will assess and treat many common, non-urgent illnesses, injuries, infections and general health concerns. It will also be able to support patients with services such as prescription renewals, patient follow-ups and laboratory referrals.
The service will be available from 8 a.m. to 8 p.m., offering:
- same-day or next-day scheduled appointments
- video, telephone and chat consultation options
People will be able to access the service through the Virtual Care NB webpage, the MyHealthNB website and mobile app, or through Tele-Care 811.
The online symptom checker and Tele-Care 811 will serve as the entry points for virtual care. They will assess people’s health-care needs and guide them to the most appropriate care, which could include booking an appointment with Virtual Care NB or connecting them with other services.
Virtual Care NB will be available to all New Brunswickers with a valid medicare card. No account or specific mobile app will be required to access the service.
